High Green Medical Practice

Email us: [email protected]

Open Monday to Friday, 8am to 6:30pm

Appointments advice

We use a system called Accurx which is an easy and fast way to ask for any kind of help from the practice.

  • Available 24/7 and we respond during working hours Monday to Friday
  • We will usually get back to you within an hour (after 5pm it might be the next day)
  • You can request a particular doctor or nurse (so long as they’re working)
  • You can choose to be contacted by the surgery by telephone, secure message or video call
  • If we need to see you we will usually give you a face-to-face or video appointment the same day
  • Video consultations are provided by our own doctors through a secure link to your mobile, tablet or laptop for no extra charge
  • You can register for Accurx now, without any paperwork

If you prefer to phone, one of our receptionists will take a few details about your problem or request and add these onto the Accurx system.

Accurx is available to all our patients, and you can use it to ask about your children or other people you care for (if they are registered with us).

That’s it – simple and straightforward!

We are encouraging everyone who has access to a computer, smart phone or tablet to use Accurx

  • it saves you time
  • really ill patients don’t have to wait for urgent slots at the end of surgeries
  • GPs can manage their time more effectively, booking any follow-up appointments you might need and,
  • it stops the 8am rush for appointments as you can contact the practice at any time, and up to 5pm get a response, and be seen if needed the same day!

Find out more about how you can use Accurx and step by step guides to completing the form

Date published: 8th October, 2014
Date last updated: 20th May, 2024